Common issues
Start with the customer-facing flow. If a customer cannot book, call, or understand the site, fix that first.My domain still shows my old website
Check DNS for conflicting old records. Common causes:- Old website A records are still present.
wwwpoints to the old host.- Browser or DNS cache has not expired yet.
- The custom domain has not been added to the hosting project.
My booking page blocks a valid customer
Check:- The customer’s address spelling
- Your service-area boundary
- Whether out-of-zone bookings are set to warn or block
- Whether the service is available for that area
Customers are confused by SMS
Make sure the message says:- Business name
- Reason for the message
- Next step
- How to reply or opt out when required
My website copy feels generic
Use concrete service language. Instead of:We provide quality property solutions.Use:
Weekly lawn mowing, spring cleanups, and snow removal in the east metro.