# 24Mason Help Center

> Help center and product guides for 24Mason contractor business software.

## Docs

- [Pricing and billing](https://help.24mason.ai/billing/pricing.md): How 24Mason free and Pro plans work, what each tier includes, why pricing is usage-based instead of per-seat, and where to find current rates.
- [Frequently asked questions](https://help.24mason.ai/faq.md): Answers to common questions about 24Mason, including supported trades, team size, included website, phone and SMS, and where to log in.
- [Online booking](https://help.24mason.ai/features/booking.md): How online booking in 24Mason lets customers self-schedule with service-area checks, lead-time rules, ballpark pricing, and confirmation messages.
- [Phone and SMS](https://help.24mason.ai/features/phone-sms.md): How the 24Mason business phone number handles customer calls, SMS replies, the AI phone agent, transactional messages, and customer photo intake.
- [Quotes](https://help.24mason.ai/features/quotes.md): How to write and send clear contractor quotes in 24Mason, including scope, line items, photos, expiration, approval, and converting a quote into a job.
- [Website](https://help.24mason.ai/features/website.md): How the 24Mason contractor website builder works, including services, photos, trust signals, booking, and using a free subdomain or a custom domain.
- [Account setup](https://help.24mason.ai/getting-started/account-setup.md): Configure your 24Mason business profile, trade, hours, service area, customer-facing defaults, and booking language so new work is handled correctly.
- [Quickstart](https://help.24mason.ai/getting-started/quickstart.md): Step-by-step quickstart to sign up for 24Mason, add business details, set booking rules, review your website, and prepare for your first customer.
- [24Mason Help Center](https://help.24mason.ai/index.md): Help center for 24Mason contractors covering account setup, custom domains, online booking, phone and SMS, website, quotes, and troubleshooting.
- [Connect a custom domain](https://help.24mason.ai/setup/custom-domain.md): Connect a custom domain to your 24Mason contractor website, update DNS A and CNAME records, keep email working, and verify propagation after changes.
- [Common issues](https://help.24mason.ai/troubleshooting/common-issues.md): Fix common 24Mason setup issues including DNS and old website conflicts, blocked booking-page customers, confusing SMS messages, and generic website copy.