> ## Documentation Index
> Fetch the complete documentation index at: https://help.24mason.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Online booking

> How online booking in 24Mason lets customers self-schedule with service-area checks, lead-time rules, ballpark pricing, and confirmation messages.

# Online booking

Online booking lets customers pick a service, enter an address, choose a time, and receive confirmation without phone tag.

## Booking basics

A good booking setup includes:

* Clear service names
* Real availability
* Lead-time minimum
* Service-area rules
* Confirmation and reminder messages

## Service-area checks

24Mason can validate whether an address is inside your working area. Depending on your setup, out-of-zone customers can be warned or blocked.

## Ballpark pricing

If configured, a booking page can show a low-high price range before the customer books.

Use this as a guide, not a final quote. Jobs can still change after photos, inspection, or scope changes.

## Test before sharing

Before sending your booking link, run through the full flow as a customer:

1. Pick a service.
2. Enter a real address.
3. Choose a time.
4. Review the confirmation.
5. Check the customer-facing SMS or email language.